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STORE POLICY

CUSTOMER CARE

Welcome to tamoti.com. UNIVERSAL GENERAL INTEGRATION GROUP LLC the ("TAMOTI") provide website features and other products and services to you when:

  • you visit or shop at tamoti.com,

  • use tamoti.com products or services

  • use tamoti.com applications for mobile, or use the software provided by tamoti.com in connection with any of the foregoing (collectively, "tamoti.com services").

  • By using tamoti.com services, you agree, on behalf of yourself and all members of your household and others who use any service under your account, to the following conditions.

  • When you use a tamoti.com service (for example, Your Profile, Gift Cards, tamoti website video, Your Media Library, tamoti devices, or tamoti applications) you also will be subject to the guidelines, terms agreements applicable to that tamoti service ("service terms"). If these Conditions of Use are inconsistent with the service terms, those service terms will control.

  • When you use to send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically.

  • You consent to receive communications from us electronically, such as e-mails, texts, and mobile push notices, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

  • All purchases of physical items from tamoti.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

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Tamoti's and Your safety

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Report a security issue

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Email us at support@tamoti.com if:

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  • If you can't log in

  • To report a suspicious email

  • For unknown, suspicious, or fraudulent purchases, orders, or credit card transactions, suspicious password changes, account changes, or potential fraud

  • If you think you may have been contacted by a fraudulent source offering employment on behalf of tamoti.com

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Protect your system

 

Some suspicious emails contain attachments and contain links to websites that try to install malware on your computer.

Here are some tips to protect your account:

  • If you've entered your password on a website you think is malicious, open Password Help and change it immediately.

  • If you've entered your payment information on a website or responded to an email you think is malicious, contact your financial institution immediately.

  • Do not share your tamoti.com credentials with third-party tools or websites. Sharing this information allows these devices to communicate with your tamoti.com account as you would. Instead, consider using tools or websites that support tamoti.com's secure login.

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For more account security tips, here are some ways to protect your system, devices, and wireless network:

  • Install anti-virus or anti-malware software. Keep your security software up-to-date by installing updates and patches as they become available. After the installation is complete, run a full scan of your computer.

  • Keep your operating system and required plugins updated to the latest version available.

  • Never reply to unsolicited messages. Responding to phishing and spam messages only informs the sender that they have a valid email address to which they can send further spam and phishing messages.

  • Only install software that you need and that comes from a verified source.

  • Ignore urgent pop-ups telling you your device is infected with a virus and asking you to click a link to fix the problem.

  • Do not leave your devices unattended in public places.

  • Choose to connect to WiFi manually. Do not automatically connect to WiFi.

  • Turn off hotspots when not needed.

  • Change the wireless network name and the preset passwords provided by the vendor, even if the name and password seem complicated.

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Safety warnings

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From time to time, tamoti.com may send you security alerts about significant changes to your account or when we detect new activity that we want to confirm with you. If you receive a security warning about an activity you don't recognize, click or tap Not Me in the notification so we can help you reset your tamoti.com password right away to keep your account safe. If you are unable to log in to tamoti.com because you no longer have access to the email or mobile phone in your account, don't hesitate to get in touch with Customer service to restore access.

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Browser extensions

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Some plugins track your personal shopping habits and collect data, including your history and items saved in your cart. To protect your privacy and security, remove these extensions from your browser.

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Privacy policy

 

We appreciate your trust. This Privacy Notice describes how tamoti.com collects and processes your personal information on the tamoti.com website, devices, products, services, online and physical stores, and through applications that link to this Privacy Notice (tamoti.com services). By using www.tamoti.com site, you accept the practices described in this Privacy Notice.

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Personal data


We collect your personal information in order to provide and continually improve our products and services. We store any information you provide in relation to tamoti.com services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses tamoti.com services and other content served by or of tamoti.com on websites. Our physical stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with. We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. We use your information to operate, provide, develop, and improve the products and services that we offer.
for example:

  • We use your personal information to take and handle orders

  • Deliver products and services

  • Process payments

  • Promotional offers

  • Provide, troubleshoot, and improve tamoti.com services.

  • We use it to analyze performance, fix errors, and improve the usability and efficiency of tamoti.com services.

 

Personalization

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We recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with tamoti.com services. When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.

In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from regarding the place of establishment and bank account information for identity verification. Communicate with you in relation to tamoti.com services via different channels (e.g., by phone, email, chat).

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To display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads. To prevent and detect fraud and abuse in order to protect the security of our customers, tamoti.com, and others. We may also use scoring methods to assess and manage credit risks. To enable our systems to recognize your browser or device and to provide and improve tamoti.com services, we use cookies and other identifiers.

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Does Tamoti Share Your Personal Information?

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Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We also offer services or sell product lines jointly with third-party businesses, and we share customers' personal information related to those transactions with that third party. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of tamoti.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

 

We work to protect the security of your personal information during transmission by using encryption protocols and software. We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you. Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. Click here for more information on how to manage the security settings of your device. It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications.

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We recommend using a unique password for your tamoti.com account that is not used for other online accounts. Be sure to sign off when finished using a shared computer. Click here for more information on how to sign off. tamoti.com services may include third-party advertising and links to other websites and apps. You can access your information, including your name, address, payment options, profile information, household settings, and purchase history in the "Your Account" section of the website. If you have any questions as to how we collect and use your personal information, please contact our Customer service. E-mail: support@tamoti.com

If you do not want to receive email or other communications from us, please adjust your Customer Communication Preferences. If you don't want to receive in-app notifications from us, please adjust your notification settings in the app or device. If you do not want to see interest-based ads, please adjust your Advertising Preferences.

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Product descriptions

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Tamoti.com attempts to be as accurate as possible. However, tamoti.com does not warrant that product descriptions or other content of any tamoti.com service are accurate, complete, reliable, current, or error-free. If a product offered by tamoti.com itself is not as described, your sole remedy is to return it in unused condition.

 

Prices

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With respect to items sold by tamoti.com, we cannot confirm the price of an item until you order. Despite our best efforts, a few items in our catalog may be mispriced. If the correct price of an item sold by tamoti.com is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

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Returns, refunds, and title

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Tamoti.com does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, tamoti.com does not take title to the refunded item. For more information about our returns and refunds, please see our Returns and Refunds.

 

Warranty and liability

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The tamoti.com services, all information, content, materials, and products (including software), and other services included in or otherwise made available to you through the tamoti.com services, tamoti.com makes no warranties of any kind, express or implied, as to the operation of the tamoti.com services or the information, content, materials, products (including software), or other services included in or otherwise made available to you through the tamoti.com services unless otherwise specified in writing. You expressly agree that your use of the tamoti.com services is solely at your own risk.

To the full extent permissible by law, tamoti.com will not be liable for any damages of any kind arising from the use of any tamoti.com service, or from any information, content, materials, products (including software), or other services included on or otherwise made available to you through any tamoti.com service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

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Use of the tamoti.com Software

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You may use tamoti.com Software solely for purposes of enabling you to use the tamoti.com services as provided by tamoti.com, and as permitted by these Conditions of Use and any service Terms. You may not incorporate any portion of the tamoti.com Software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the tamoti.com Software in whole or in part. All software used in any tamoti.com service is the property of tamoti.com or its software suppliers and is protected by United States and international copyright laws.

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Use of Third Party services. When you use the tamoti.com Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile software provider. Your use of these third-party services may be subject to the separate policies, terms of use, and fees of these third parties.

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No Reverse Engineering. You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the tamoti.com Software, whether in whole or in part.

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We may offer automatic or manual updates to the tamoti.com Software at any time and without notice to you.

Government End Users. If you are a U.S. Government end user, we are licensing the tamoti.com Software to you as a "Commercial Item" as that term is defined in the U.S. Code of Federal Regulations (see 48 C.F.R. § 2.101), and the rights we grant you to the tamoti.com Software are the same as the rights we grant to all others under these Conditions of Use.

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Conflicts. In the event of any conflict between these Conditions of Use and any other tamoti.com or third-party terms applicable to any portion of tamoti.com Software, such as open-source license terms, such other terms will control as to that portion of the tamoti.com Software and to the extent of the conflict.

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Discussion

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All disputes or claims relating to the use of the tamoti.com services shall be settled amicably by the parties in the first instance. Any dispute or claim relating in any way to your use of any tamoti.com service will be adjudicated in the state or Federal courts in Sheridan County, Wyoming, and you consent to exclusive jurisdiction and venue in these courts. We each waive any right to a jury trial.

 

Applicable law

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By using any tamoti.com service, you agree that applicable federal law, and the laws of the state of Wyoming, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and tamoti.com.

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Sanctions and export policy

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You may not use any tamoti.com service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using tamoti.com services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including tamoti.com Software), technology, and services.

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Return and refund

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You can return most products purchased on tamoti.com within 7 days of receipt if:

  • if you can prove that you bought the product from www.tamoti.com. - and

  • if the purchased product is in unopened packaging.

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The returned and received products will be checked. If everything is in order, the product will be refunded within 2 banking days. For returned electronic equipment that runs on batteries and/or AC power, we will perform a digital software test to verify that the returned product is intact. In case of certified intactness, the purchase price of the product will be refunded within 2 banking days.

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We cannot refund the price of the following products:

  • Subscription or gift voucher purchased at tamoti.com or in the app

  • For some cosmetic products and dietary supplements, we cannot refund the price of the product. These products contain ingredients that are prohibited for import into certain countries.

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Replacement

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For products purchased on tamoti.com, you have the option to return the product for exchange within 3 business days of receipt. 

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Possible reasons:

  • color and size error

  • another product was sent

  • for damaged or defective products

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Payment Methods

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We accept:

  • Credit/ debit cards like

  • Apple pay

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